Last updated: 30 Sep 2024
At Kerry On Estate Services, we strive to offer you an excellent shopping experience by providing reliable and efficient shipping services. Please review the details of our shipping policy below to ensure you understand our process.
Shipping Methods & Delivery Timeframes
We offer several shipping options to accommodate your needs. Once your order is placed, it will be processed and shipped within 3 business days.
Shipping options available:
- Standard Shipping: 5-7 Business days
- Expedited Shipping: 3-5 Business days
- Overnight Shipping: Due to the nature of our items, some items might not be available for overnight shipping.
Please note, delivery times are estimates and may vary depending on your location, product availability, and shipping carriers.
Shipping Rates
Shipping rates are calculated based on the shipping method, delivery address, and the size/weight of your order. The shipping cost will be displayed at checkout.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking number and a link to track your shipment. Please allow up to 24 hours for the tracking information to become active.
International Shipping
We currently do not offer international shipping as a standard practice. If international shipping is available:
Customs & Duties: International customers are responsible for any customs duties, taxes, or fees that may apply. These fees are not included in your order and must be paid by the recipient.
Delays & Issues
Occasionally, shipping delays may occur due to unforeseen circumstances, such as weather conditions, high demand periods, or carrier issues. If your order is delayed, we will notify you via email.
If your order is lost, damaged, or incorrect, please contact us within 5 days of receiving your shipment at info@kerryonnv.com, and we will resolve the issue promptly.
Shipping Restrictions
Certain products may be subject to shipping restrictions due to their nature (e.g., hazardous materials), size of the item, or destination (e.g., remote locations). If your order is affected by such restrictions, we will notify you as soon as possible.
Changes to Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time. Changes will be posted on this page, and the date of the last update will be reflected above.
If you have any questions regarding our shipping policy, please contact us at info@kerryonnv.com.
